Refund policy
1. Return Period
We offer a 30-day return policy from the date of delivery.
2. Return Eligibility
To qualify for a return:
- Item must be unused and in original condition
- Item must be in original packaging
- Proof of purchase is required
3. Non-Returnable Items
Certain items are not eligible for return:
- Customized products
- Clearance or final sale items
- Items damaged due to misuse
4. Return Process
To start a return, contact customer support for approval and instructions. Unauthorized returns may not be accepted.
5. Refunds
Once the return is received and inspected, refunds will be processed within 5–10 business days to the original payment method.
6. Shipping Costs
- Original shipping fee is non-refundable
- Return shipping cost is usually the responsibility of the customer unless the item is defective or incorrect
7. Damaged Items
If your item arrives damaged or incorrect, please contact us within 48 hours with photos for resolution.